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KBB Review mystery shopper visits Sapphire Living Space

Posted on February 10th 2014 by

Here at Sapphire Living Space we supply high quality kitchens and bathrooms, and we understand the importance of trust in every relationship. For instance, we know that the rooms in someone’s home are often a personal reflection of themselves, and so we know how important it is to feel like you’re handing over the design of those spaces to people you can have faith in. With this in mind, it’s easy to see why we feel so fortunate to have been visited, and subsequently well reviewed by, a mystery shopper from KBB Review.

KBB Reviews is an industry-revered journal, renowned for highlighting efficient, capable and unique suppliers. They sent in a mystery shopper, i.e. an undercover correspondent, to find out more about our new store and the diverse range of bathrooms and kitchens we can create. It seems their first impressions were pretty good, describing with glee our ‘pristine displays of bulthaup kitchens’ – which we are especially proud of. bulthaup was set up in 1943 and is known internationally for its quality design and materials; it is sold in the south west exclusively at Sapphire Living Space. Products like those supplied by bulthaup are one of the reasons our Sapphire living space showroom stands out from other local kitchen and bathroom fitters.

After a look around the ground floor, our mystery shopper was shown upstairs to our bathroom showroom. There a member of our brilliant team was ready to greet them and, by asking questions and talking through options, we were able to discern the shopper’s opinions on various matters. At this point KBB were keen to point out that there was a range of ‘eye-catching baths and basins’ in the store, and that they were very impressed by our ‘intelligent, customer friendly service’.  We’re so happy that this was acknowledged as a real highlight of the shopper’s visit, as we are exceedingly proud of the friendly, welcoming atmosphere we cultivate throughout our business.  Overall it seems as if KBB really enjoyed their visit to our showroom, with only positive things to say afterwards. In fact, they were so taken with our set up down in Exeter, they awarded us the highest possible score, 10/10. This review means even more to us, if that is possible, because it’s only the second time KBB reviews has ever given a perfect score.

We’re so happy that our friends at KBB enjoyed their time at our luxury Kitchen and Bathroom showroom to the extent that they did. We hope that their expression of joy will inspire other people to stop by, and have a look around. Our friendly staff will talk you through our wide variety of bathroom and kitchen fittings and surfaces, whilst you describe your wildest design fantasies.

Download the KBB review here

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